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CCNA Voice: Cisco Unified Personal Communicator
Question 1
An end user reports that they are unable to control their Cisco IP phone using Cisco Unified Personal Communicator and cannot make any calls. Which situation can cause this issue?
A. The Cisco Unified Personal Communicator is not registered in the Cisco Unified Presence server.
B. The LDAP integration is incorrect.
C. The Cisco Unified Personal Communicator is configured in desk-phone mode.
D. The Allow Control of Device from CTI checkbox in the device configuration on Cisco Unified Communications Manager is disabled.
E. The Allow Control of Device from CTI checkbox in the device configuration on the Cisco Unified Presence is disabled.
Answer: D
Question 2
Refer to the exhibit. The exhibit shows a partial screen shot for a Cisco Unified Personal Communicator device. If the username that is associated with this device is jdoe, what should the device name be?
A. The device name should be JDOEUPC.
B. The device name should be UPCJDOE.
C. The device name should be JDOE.
D. The device name should be UPCCUPC.
E. The device name should be UPCCSF.
F. The device name has no naming convention.
Answer: B
An end user reports that they are unable to control their Cisco IP phone using Cisco Unified Personal Communicator and cannot make any calls. Which situation can cause this issue?
A. The Cisco Unified Personal Communicator is not registered in the Cisco Unified Presence server.
B. The LDAP integration is incorrect.
C. The Cisco Unified Personal Communicator is configured in desk-phone mode.
D. The Allow Control of Device from CTI checkbox in the device configuration on Cisco Unified Communications Manager is disabled.
E. The Allow Control of Device from CTI checkbox in the device configuration on the Cisco Unified Presence is disabled.
Answer: D
Question 2
Refer to the exhibit. The exhibit shows a partial screen shot for a Cisco Unified Personal Communicator device. If the username that is associated with this device is jdoe, what should the device name be?
A. The device name should be JDOEUPC.
B. The device name should be UPCJDOE.
C. The device name should be JDOE.
D. The device name should be UPCCUPC.
E. The device name should be UPCCSF.
F. The device name has no naming convention.
Answer: B