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CCNA Voice: Cisco Unified Communications Manager

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  • CCNA Voice: Cisco Unified Communications Manager

    Question 1
    An administrator wants to locate and remove all unassigned directory numbers on the Cisco Unified Communications Manager system. Which method is the best method to accomplish this task?

    A. Choose Device > Phone. Search all phones and remove the undesired directory numbers.
    B. Use the Dial Plan Installer to remove the directory numbers.
    C. Use the Disaster Recovery System to restore only valid directory numbers.
    D. Choose Call Routing > Route Plan Report, choose the Unassigned DN drop-down menu, and then remove all orphaned directory numbers.
    E. Choose Device > Device Settings > Device Defaults and use the wizard to locate and remove the orphaned directory numbers.


    Answer: D


    Question 2

    How does the Cisco Unified Communications Manager Express match an outbound VoIP dial peer?

    A. Outbound dial-peer matching uses the entire string of digits en bloc to match the dial peer with the longest match.
    B. Outbound dial-peer matching is completed on a digit-by-digit basis.
    C. It matches outbound dial peers by placing all the dial peers into a hunt group and then uses the entire dialed number en bloc to match the first dial peer.
    D. Cisco Unified Communications Manager Express creates a hunt group that contains all the configured dial peers and then applies the dial digits in a digit-by-digit manner to match a dial peer.



    Answer: A


    Question 3

    In which situation are user PINs maintained by the local Cisco Unified Communications servers?

    A. Only when the system is using LDAP synchronization.
    B. Only when the system is using LDAP authentication.
    C. Only when the system is using Global Directory.
    D. PINs are always maintained by the local Cisco Unified Communications Manager servers
    E. PINs are never maintained by the local Cisco Unified Communications Manager servers.


    Answer: D


    Question 4

    Which command is used to determine if an MGCP gateway is registered with a Cisco Unified Communications Manager server?

    A. show gateway status
    B. show isdn q931
    C. showccm-manager
    D. show isdn status
    E. show isdn q921



    Answer: C


    Question 5

    An administrator is attempting to add a new user in Cisco Unified Communications Manager Administration but does not see the option to add a new user. What is the most likely cause of this issue?

    A. The SQL User database is not running.
    B. The system is synchronized with an LDAP server.
    C. BAT is not enabled.
    D. The administrator hasthe aceno user adda rights box checked.
    E. The SIP Realm is not defined in User Management.


    Answer: B


    Question 6

    Which call processing agent is based on Cisco IOS software and works with ISR platforms?

    A. Cisco Unified Presence Server
    B. Cisco Unity Connection
    C. Cisco Unified Communications Manager Express
    D. Cisco Unified Communications Manager
    E. Cisco UnifiedContact Center Express



    Answer: C


    Question 7


    A user in Cisco Unified Communications Manager Administration has been added to the Standard CCM Admin Users group, which includes the Standard CCMADMIN Administration role, but the user cannot add new users. What is the cause of this issue?
    A. The add user capability has been disabled for the group
    B. The incorrect group and role were assigned.
    C. The add user capability has been disabled for the role.
    D. Only theCCMAdmin user can add users.
    E. Users can be added only via LDAP



    Answer: C


    Question 8
    A new phone has been added to the Cisco Unified Communications Manager server. The phone display shows Your Current Options, but when the New Call softkey is pressed, no dial tone is heard and the call cannot be placed. What could be the cause of this issue?
    A. An incorrect MAC address has been entered for the new phone.
    B. No directory number has been assigned to a line.
    C. The end user is not associated with the device.
    D. No calling search space has been configured on the line.
    E. An incorrect device pool has been configured on the phone


    Answer: B


    Question 9

    What Cisco client application allows administrators to interact with performance monitoring counters to assist in determining the overall health of the Cisco Unified Communications Manager server?

    A. Cisco Unified Communications Manager Administration
    B. Cisco Unified Real-Time Monitoring Tool
    C. Cisco Unified OS Administration
    D. CAR Tool
    E. BAT Tool


    Answer: B


    Question 10


    Which report can be generated by using the User Reports feature of the CAR tool?

    A. Traffic
    B. Top N
    C. Malicious Call Details
    D. CDR Error
    E. FAC/CMC


    Answer: B


    Question 11

    In which two locations can an end user configure their Call Forward All settings? (Choose two)
    A. Cisco Unified Serviceability
    B. Cisco Unified Communications Manager User Options Interface
    C. Directly on the Cisco Unified IP phone
    D. Cisco Unified Communications Manager Administration
    E. Cisco Unified User Serviceability



    Answer: B C


    Question 12

    What is the quickest way to test the Cisco Unified Communications Manager configuration part of MWI to see if MWI On and MWI Off is working?

    A. Dial into Cisco Unity Connection from an IP phone. Enter the MWI On numbers,then enter the MWI Off numbers.
    B. Call a voice-mail user and ask them if their MWI light is on, and then disconnect the call. Call the user back and ask if the MWI light is off.
    C. In Unity Connection, issue the MWI Flash command to turn all MWI lights on, then off.
    D. If MWI numbers aredialable from an IP phone, dial the MWI On number. If the light comes on, then dial the MWI Off number to see if the light goes off.
    E. MWI cannot be tested directly from the Cisco Unified Communications Manager or an IP phone.


    Answer: D


    Question 13

    To obtain CDR information, which application is used?
    A. Cisco Unified Communications Manager Administration
    B. Cisco Unified Serviceability
    C. Cisco Unified Operating System Administration
    D. Disaster Recovery System
    E. Cisco Unified Communications Manager Call Detail Record Analysis and Reporting tool
    F. Cisco Unified Reporting


    Answer: E


    Question 14
    What component does Cisco Unified Communications Manager Express use to match outbound dial peers?

    A. destination pattern
    B. incoming called-number
    C. calling number ANI
    D. answer-address
    E. port or session target



    Answer: A


    Question 15
    In Cisco Unified Communications Manager Native Presence, what two things is a watcher monitoring in real time? (Choose two.)

    A. registration status of a specific IP phone
    B. registration status of the hunt group
    C. registration status of the MGCP gateway
    D. registration status of Cisco Extension Mobility of the IP phone
    E. status of a registered directory number


    Answer: A C


    Question 16
    Which protocol is used for communication between Cisco Unity Express and Cisco Unified Communications Manager Express?

    A. H.323
    B. G.711
    C. MGCP
    D. Q.931
    E. SIP



    Answer: E


    Question 17

    What is the correct URL to use to add a user to Cisco Unified Communications Manager Express?
    A. http://ipaddress/cucme.html
    B. https://ipaddress/cue.html
    C. httpd://www.ipaddress/cme.html
    D. http://ipaddress/ccme.html
    E. http://ipaddress/cme.html



    Answer: D


    Question 18

    What is the Cisco Unified Communications Manager implementation of one-way intercom referred to as?

    A. One-Way Intercom monitor
    B. Whisper Intercom
    C. Secure Intercom
    D. Silent monitor


    Answer: B


    Question 19
    Which configuration must be configured on the Cisco Unified Communications Manager Express
    router prior to Graphical Administration?

    A.
    ip http server
    telephony-service
    web admin system name admin password cisco
    dn-webedit
    time-webedit
    B.
    ip http server
    ip http path flash:path
    telephony-service
    web admin system name admin password cisco
    dn-webedit
    time-webedit
    C.
    ip https server
    ip https path flash:path
    telephony-service
    web admin system name admin password cisco
    dn-webedit
    time-webedit
    D.
    ip http server
    ip http path flash:path
    telephony-service
    dn-webedit
    time-webedit

    A. Exhibit A
    B. Exhibit B
    C. Exhibit C
    D. Exhibit D


    Answer: B
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