CCNA Voice: New Questions

[phanthanhphong]

Question 1

If two phones share a line between them, what happens if the user of the first phone is using the line and the user of the second phone uses the Barge feature?
A. The user of the first phone is notified of the Barge request.
B. A three-way conference begins.
C. The call is discontinued, but the first phone user and the second phone user are able to talk.
D. The user on the first phone is knocked off the line, and the second phone user takes over the line.

Answer: B


Question 2

What are two methods of displaying the device count of a particular IP phone type in Cisco Unified Communications Manager versions before 9.x? (Choose two)
A. In Cisco Unified CM Administration, navigate to System > Licensing > License Unit Report.
B. In Cisco Unified CM Administration, navigate to System > Licensing > License Unit Calculator.
C. In Cisco Unified CM Administration, navigate to System > Licensing > Capabilities Assignment.
D. In Cisco Unified CM Administration, navigate to Device > Device Settings > Firmware Load Information.
E. In Cisco Unified Reporting, select System Reports > Unified CM Device Counts Summary.
F. In Cisco Unified Reporting, select System Reports > Unified CM Extension Mobility.
G. In Cisco Unified Reporting, select System Reports > Unified CM User Device Count.

Answer: B E


Question 3

Which two steps in configuration must be completed to deploy Cisco Unified Personal Communicator? (Choose two)
A. Each user must have a unique ID.
B. The user ID is converted into a softphone device name.
C. The users must power their PCs.
D. Each user must provide a username and password.


Answer: A B


Question 4

Which two protocols does Real-Time Monitoring Tool use to monitor system performance and device status? (Choose two)
A. HTTPS
B. TCP
C. SMTP
D. SNMP

Answer: A B


Question 5

What tool is provided by Cisco Unity to actively, semi-intrusively monitor Unity system performance?

A. Cisco Unity Performance Information and Diagnostics
B. Cisco Unity Disaster Recovery Tools
C. Microsoft Management Console
D. Microsoft Windows Performance Monitor

Answer: A


Question 6

After obtaining a License Unit Report from Cisco Unified Communications Manager, it shows you have 19 license units remaining. How many Cisco Unified Wireless IP Phone 7925 handsets will this quantity of licenses support?
A. 3
B. 4
C. 5
D. 19


Answer: B


Question 7

The Cisco Unity Connection Report Harvester is stopped when what disk space capacity is reached by default?
A. 75 percent
B. 80 percent
C. 85 percent
D. 90 percent

Answer: B


Question 8

Which protocol is used by a Cisco PoE switch to deliver voice VLAN information to a Cisco IP phone?
A. Cisco Discovery Protocol
B. User Datagram Protocol
C. Transmission Control Protocol
D. Session Initiation Protocol

Answer: A


Question 9

Which is a method of modifying the System Default Greeting for a CUCM integrated user in Cisco Unity Connection?
A. Use CUC Administration to navigate to Users > Edit User Basics, and then modify the Alias field.
B. Use CUC Administration to navigate to Users > Edit User Basics, and then modify the First Name and Last Name fields.
C. Use CUC Administration to navigate to Users > Edit User Basics, and then modify the Display Name field.
D. Use CUCM Administration to navigate to User Management > End Users, and then modify the User ID.
E. Use CUCM Administration to navigate to User Management > End Users, and then modify the Mail ID.

Answer: C


Question 10

Which sequence of touch pad keys is used to reset a Cisco IP phone?
A. #*#*#
B. **#**
C. ##*##
D. *#*#*

Answer: B


Question 11

Which three rules are valid transfer rules in Cisco Unity Connection? (Choose three)
A. Standard
B. alternate
C. closed
D. holiday
E. nonstandard


Answer: A B C


Question 12

Which command is used to verify that the Cisco IOS files that are needed to perform GUI administration are present?
A. show running-config
B. show version
C. show flash
D. show inventory

Answer: C

Explanation

Transport Layer Security (TLS) is a successor to Secure Sockets Layer (SSL) protocol. TLS provides secure communications on the Internet for such things as e-mail, Internet faxing, and other data transfers. We should use IMAP (TCP/TLS) protocol to configure CUPC for secure voice messaging with Cisco Unity Connection.


Question 13

Which path would you use to implement end users in Cisco Unified Communications Manager Express using Cisco Configuration Professional?
A. Configure > Unified Communications > Telephony Settings > User Settings
B. Configure > Unified Communications > Users, Phones and Extensions > Phones
C. Configure > Unified Communications > Users, Phones and Extensions > User Settings
D. Configure > Unified Communications > Users, Phones and Extensions > Extensions
E. Configure > Unified Communications > Users, Phones and Extensions > Phones and Users

Answer: E


Question 14

Of the fields listed, which two fields are required to successfully create a phone user in Cisco Unified Communications Manager? (Choose two)
A. Last Name
B. PIN (and confirmation PIN)
C. Primary Extension
D. User ID

Answer: A D


Question 15

When adding an IP phone to a Cisco Unified Communications Manager system, what two choices does an administrator have to add the phone to the system? (Choose two.)
A. auto-registration
B. FHSS provisioning
C. IP phone configuration assistant
D. manual provisioning
E. Cisco Unified Serviceability


Answer: A D

Explanation

You can automatically add phones that support either SCCP or SIP to the Cisco Unified Communications Manager database by using auto registration, manually by using the phone configuration windows, or in groups with the Bulk Administration Tool (BAT), If you do not use auto registration, you must manually add phones to the Cisco Unified Communications Manager database.

Question 16

Which three items are required to provision core telephony seivice on the Cisco Unified Communications Manager Express router? (Choose three)
A. MAC address
B. IP source address
C. dial peer
D. ephone
E. max-dn
F. max-ephone


Answer: B E F


Question 17

You are connecting your voice gateway to the PSTN through digital lines. What is the command you should use for clocking synchronization?
A. clock source line
B. clock source internal
C. clock source free-running
D. clock source external

Answer: A


Question 18

Which is a voice signaling protocol that is used between telephone company Corporate Offices around the world?
A. SIP
B. H.323
C. SS7
D. MGCP 1.0

Answer: C


Question 19

Which two procedures should be used to search for unassigned directory numbers? (Choose two)
A. Route Partition
B. Directory Number
C. Phone Number
D. Phone Serial Number


Answer: A B


Question 20

What type of CDR and CMR files can be downloaded from the call manager server?
A. XLS
B. PDF
C. PPT
D. CSV

Answer: D


Question 21

Which two choices are used to remove unassigned DN in Cisco Unified Communications Manager? (Choose two)
A. Route Plan Report
B. dial rules
C. Bulk Administration
D. Dialed Number Analyzer


Answer: A C


Question 22

MGCP gateway is registered with Cisco Unified Communications Manager, but does not appear in the Cisco Unified Communications Manager Administration Page. Which performance and monitoring seivice must be restarted?
A. Cisco RIS data collector
B. Cisco DirSync
C. Cisco IP Manager Assistant
D. Cisco Bulk Provisioning Service

Answer: A


Question 23

Which protocol should be enabled on a Cisco switch so that AutoQoS will be applied to recognized Cisco IP phones?
A. Cisco Discovery Protocol
B. 802.1Q
C. Inter-Switch Link
D. Transmission Control Protocol

Answer: A


Question 24

What are the three methods that are used to create end users in Cisco Unified Communications Manager? (Choose three)
A. manual entry
B. manual copy of user object
C. bulk import
D. LDAP authentication
E. LDAP import
F. synchronization via LDAP


Answer: A C F


Question 25

How does Cisco Unified Personal Communicator control the desk phone of users?

A. IP address
B. CTI
C. SSH
D. SCCP


Answer: B


Question 26

What defines a report user as a Manager as opposed to just a User in the CAR reporting tool?
A. The account of the report user is referenced in the Manager User ID field of another user’s account.
B. The account of the report user is a member of the Standard CAR Manager Users Group.
C. The Manager check box is checked in the CAR User Configuration page.
D. Managers log in to a different CAR Reports tool than users do.

Answer: A


Question 27

Which URL is the correct URL with which to access the Cisco Unified Reporting tool in Cisco Unified Communications Manager?
A. https://ip_address/cucreports
B. https://ip_address\cucreports
C. https://ip_address/cucadmin
D. https://ip_address/ccmreports
E. https://ip_address\ccmreports


Answer: A


Question 28

Which Cisco Unified Communications Manager monitoring view in RTMT can display graphs for registered phones and calls in progress?
A. Database Summary
B. Gateway Activity
C. CallManager Summary
D. Device Search


Answer: C


Question 29

What are three methods used by the administrator to integrate the LDAP directory in a corporate organization? (Choose three)
A. User provisioning
B. User authentication
C. User lookup
D. User login
E. User password
F. User default settings

Answer: A B C


Question 30

When a phone that is registered as a Skinny Client Control Protocol device goes off hook, which counter gets incremented until it goes back on hook?
A. CallsAttempted
B. CallsActive
C. CallsInProgress
D. CallsCompleted


Answer: C

[phanthanhphong]

Question 31

Which two RTMT reports display information about completed calls? (Choose two)
A. Alert Summary
B. Call Activities
C. Performance Protection
D. Device Statistics
E. Server Statistics
F. Service Statistics



Answer: B C


Question 32

You receive a call from a remote location that the fax machine cannot dial out, but all the IP phones are working. What is the cause of this problem?
A. The POTS line is down.
B. Cisco Unified Communications Manager is down.
C. The PoE switch has lost power.
D. The VLAN assignment is incorrect.

Answer: A


Question 33

What are the two Cisco Unity Connection built-in reporting interfaces? (Choose two)
A. Cisco Unified Reporting
B. Cisco Unity Connection Reporting
C. Cisco Unity Connection Serviceability Reports Tool
D. Cisco Unified Serviceability Reports Archive


Answer: C D


Question 34

A Cisco Unity Connection administrator has set up a shared mailbox for a group of users and configures their extensions to forward to voicemail if the call is unanswered. Users report that callers are not reaching the mailbox and hear only the default system message. What must be configured to resolve the issue?

A. direct routing rule
B. forwarded routing rule
C. system distribution list
D. search space

Answer: B


Question 35

What is the name of the software that allows for LDAP synchronization of user information into Cisco Unified Communications Manager?

A. Active Directory
B. DirSync
C. DomainImport
D. Session Initiation Protocol

Answer: B


Question 36

Which server collects information about the availability and communication capability of a user?
A. Cisco Unified Communications Manager
B. Cisco Unified Presence
C. Cisco Unified MeetingPlace
D. Database application


Answer: B


Question 37

Which Cisco voice messaging components support active-passive redundancy?
A. Cisco Unity Express
B. Cisco Unified Communications Manager Business Edition
C. Cisco Unity
D. Cisco Unity Connection


Answer: C


Question 38

By default, when Cisco Unity voice mailbox subscribers (using Cisco Unity on Microsoft Exchange) have exceeded the “prohibit send and receive” setting of their mailbox size, where does a message from an unidentified caller go?
A. nowhere (It is deleted.)
B. the subscriber’s mailbox, but it is unavailable until some messages are deleted
C. the subscriber’s mailbox, with warning
D. the system administrator mailbox
E. the Unaddressed Messages distribution list

Answer: E


Question 39

Which three options are used for adding phones to Cisco Unified Communications Manager using autoregistration? (Choose three)

A. phone template
B. device pool
C. starting directory number
D. phone button template
E. calling search space
F. partition
G. external phone number mask
H. common phone profile

Answer: C F G


Question 40

Which four tasks does RTMT allow an administrator to perform? (Choose four)
A. View syslog messages.
B. Generate alerts when threshold is below or above user-configured.
C. Monitor a set of predefined management objects that monitor the health of the system.
D. Collect information and traces about errors or alerts that exist in the RTMT.
E. Reboot the system.
F. Perform incremental backups.
G. Export CDR.

Answer: A B C D


Question 41

When you configure a T1 CAS PSTN Interface, which command instructs the router to receive its interface clocking from the service provider?
A. linecode b8zs
B. clock source line
C. ds0-group 1 timeslots 1-24
D. clock source internal

Answer: B


Question 42

Which menu path takes you to the CAR report that should be run to determine the length of long distance calls made from a company?
A. Bills > Individual
B. Bills > Department
C. Top N > By Duration
D. Top N > Number of Calls


Answer: C


Question 43

Which type of Cisco Unified Communications Manager user sends authentication in line with a request to read or write information to a CDR or CAR database?

A. end user
B. LDAP user
C. application end user
D. authentication user


Answer: C


Question 44

Which service allows the network to provide better or special services to a set of users and applications at the expense of other users and applications?
A. QoS
B. dial plans
C. route patterns
D. dial peers

Answer: A


Question 45

Which standard will support call forwarding?
A H.450.3
B. H.323
C. RFC 2833
D. H.450.2


Answer: A


Question 46

Which two signaling messages would you see on a network containing both Cisco Skinny and third-party IP phones that are registered to a Cisco Unified Communications Manager? (Choose two)

A. off hook
B. station invite
C. invite
D. invitation


Answer: A C


Question 47

What is the service parameter that determines whether or not CDRs will be generated?
A. CDR Enabled Flag
B. Call Diagnostics Enabled
C. Display FAC in CDR
D. SDL Trace Flag Enabled


Answer: A


Question 48

Which service must be activated to locate the CDR Analysis and Reporting tool under the Tools section in Cisco Unified Serviceability?
A. Cisco CAR Web Service
B. Cisco Messaging Interface
C. Cisco WebDialer Web Service
D. Cisco UXL Web Service

Answer: A


Question 49

Which option is the Cisco recommended mechanism for delivering voice payload?
A. IntServ
B. DiffServ
C. policing
D. shaping


Answer: B


Question 50

Which two methods are used to initiate the creation of a directory number while performing GUI Administration of Cisco Unified Communications Manager? (Choose two)

A. Follow Call Routing > Directory Number menu and choose Add New.
B. Follow Device Device > Settings Directory Number menu and choose Add New.
C. Under User Management, choose Device Association > Create New.
D. When you create the phone, choose either line option from the Association Information menu.


Answer: A D


Question 51

Which service is responsible for generating reports in Cisco Unity Connection?
A. Connection Reports Data Harvester
B. Cisco DirSync
C. Connection Server Role Manager
D. Connection Mailbox Sync

Answer: A


Question 52

Which tool can be used to migrate and import users into Cisco Unity Connection?
A. .xls
B. COBRAS
C. TFTP
D. SFTP



Answer: B


Question 53

Which protocol is used by a Cisco IP phone to learn the voice VLAN ID from the Cisco switch to which it is connected?
A. Dynamic Host Configuration Protocol
B. Trivial File Transfer Protocol
C. Network Time Protocol
D. Cisco Discovery Protocol

Answer: D


Question 54

Which two choices are Cisco gateway control protocols? (Choose two)
A H.323
B. TCP/IP
C. IETF
D. SIP
E. RTFMP
F. UDP

Answer: A D


Question 55

Which option will only display for unassigned directory numbers?
A. Active check box
B. Allow Control of Device from CTI
C. Retain this destination in the call forwarding history
D. Use Device Pool Calling Party Transformation CSS


Answer: A


Question 56

What are two methods of invoking a manual system backup of Cisco Unified Communications Manager? (Choose two)
A. Using the CLI, via the command, utils disaster_recovery backup.
B. In Cisco Disaster Recovery System, navigate to Backup > Manual Backup.
C. In Cisco Disaster Recovery System, navigate to Backup > Backup Device.
D. In Cisco Disaster Recovery System, navigate to Backup > Scheduler.
E. In Cisco Unified CM Administration, navigate to Bulk Administration > Upload/Download Files.
F. In Cisco Unified CM Administration, navigate to Bulk Administration > Import/Export > Export.

Answer: A B


Question 57

A network administrator uses autoregistration to register IP phones to Cisco Unified Communications Manager. Later, the administrator changes the DN of the autoregistered phone to free the DN in the autoregisteration range. After a certain amount of time, the phones fail to autoregister, displaying “Error DB Config” or a similar message on the IP Phone screen. What is the root cause of this issue?
A. The network is down.
B. Cisco Unified Communications Manager server is down.
C. The phone is faulty.
D. The DNs are marked as unassigned.

Answer: D


Question 58

Which four fields are required when manually configuring IP phones in Cisco Unified Communications Manager? (Choose four)

A. MAC Address
B. IP Address
C. Hunt Group
D. VLAN ID
E. Device Pool
F. Phone Button Template
G. Dial Peer
H. Device Security Profile


Answer: A E F H


Question 59

Which port is the default port for SCCP call signaling on Cisco Unified Communications Manager?

A. 2000
B. 2443
C. 5060
D. 5061


Answer: A


Question 60

Which two statements about COR lists are true? (Choose two)
A. If there is no outgoing COR list applied, the call is routed.
B. If there is no outgoing COR list applied, the call is blocked.
C. If there is no incoming COR list applied, the call is routed.
D. If there is no incoming COR list applied, the call is blocked.


Answer: A C

[phanthanhphong]

Question 61

The display on a phone shows the message “Error DB Config” when trying to register to Cisco Unified Communications Manager via auto registration. Which two options are ways to fix the problem? (Choose two)

A. Add to the range of auto registration DNs.
B. Restore only valid directory numbers using the CAR tool.
C. Delete the device, and its directory number will be deleted automatically.
D. Navigate to System > Route Plan Report > Unassigned DNs > Delete Selected

Answer: A D


Question 62

Which server does Cisco recommend that you configure before a CUCM backup?
A. SFTP
B. FTP
C. SNMP
D. TFTP

Answer: A


Question 63

The Cisco Unity DiRT program is recommended for which task?
A. daily system backups
B. live backups while the system is in production use
C. making a full image of the Cisco Unity server
D. upgrading Cisco Unity to a new version or migrating to a new server


Answer: D


Question 64

A Cisco IP phone fails to register with the Cisco CallManager. Which choice should be checked first to isolate the issue?

A. Cisco Discovery Protocol is enabled on the switch.
B. The phone generates dhcp request packets.
C. The phone generates TFTP request packets.
D. Delete and re-create the phone.

Answer: B


Question 65

An engineer is troubleshooting call quality issues between central headquarters and a remote branch location. When on an active call, the engineer watches the call statistics on the IP phone and notices that the max jitter is 100 ms.
What is the maximum amount of jitter that the engineer should set to maintain a high-quality call?
A. 5 ms
B. 50 ms
C. 10 ms
D. 30 ms

Answer: D

Explanation

There are some recommended requirements for high-quality voice calls:
+ End-to-end (one-way) delay: 150 ms or less
+ Jitter: 30 ms or less
+ Packet loss: 1% or less

Question 66

Which standard protocol is utilized for signaling between the Cisco Unified Communications Manager Express router and the Cisco Unity Express module?
A. SCCP
B. HTEMS
C. SIP
D. XCP


Answer: C


Question 67

What does Cisco recommend as the maximum number of ports and users for Cisco Unity Connection on a single server?
A. 100 ports, 10,000 users
B. 250 ports, 20,000 users
C. 250 ports, 50,000 users
D. 500 ports, 20,000 users

Answer: B


Question 68

Refer to the exhibit.

A user was imported to Cisco Unity Connection through LDAP integration. The user was later deleted from Active directory. What would happen to the user in Cisco Unity Connection?
A. User would get purged immediately.
B. User would be converted to a permanent Cisco Unity Connection legacy user in 24 hours.
C. User would get purged in 24 hours.
D. User would be converted to a permanent Cisco Unity Connection legacy user immediately.

Answer: B


Question 69

Which three choices are functions or features of Cisco Unity Connection? (Choose three)
A. video-enabled messaging through converged networks
B. text-to-speech, which allows access to Exchange emails from a telephone
C. voice-enabled message navigation
D. voice-enabled dialing to external users
E. automated attendant capabilities
F. automated call rerouting to agents through round robin, longest idle, or broadcast

Answer: B C E


Question 70

You are assigned the task of performing a manual backup of CDR data. Which account has access to the DRS by default?
A. Platform Administrative account
B. Application end users account
C. Master Agent account
D. Cisco License Manager account

Answer: A


Question 71

What is the function for the Restart button of a configured IP phone in the Phone Configuration window under Cisco Unified Communications Manager web administration page?

A. It means a restart for the firmware and the configuration.
B. It means unregistering and then registering the phone again with the Cisco Unified CM.
C. It means to unregister the phone from the Cisco Unified CM.
D. There is no Restart button in the Cisco Unified CM.

Answer: B


Question 72

Which choice reduces the call quality?
A. high bitrate
B. low bitrate
C. number of endpoints (phones)
D. CPU usage

Answer: B


Question 73

What should be installed on a Cisco IP phone if a user wants information to display in any language other than English?
A. locale installer
B. media resources
C. language bundle
D. run update


Answer: A


Question 74

Which two seivices must be running to enable report publishing for RTMT? (Choose two)
A. Cisco RIS data collector
B. Cisco RTMT Reporter servlet
C. Cisco Serviceability Reporter
D. Cisco Trace Collection servlet
E. Cisco Trace Collection Service
F. Cisco Extended Functions

Answer: B C


Question 75

You successfully added a call park feature for the IP phone that is registered with Cisco Unified Communications Manager Express. What needs to be done on Cisco Unified CME for the call park softkey to appear on the IP phone screen?
A. Restart the IP phone.
B. You do not need to do anything. It will appear once the configuration is done.
C. You cannot add the call park feature to an existing configured IP phone. You have to delete the IP phone configuration first, and then start configuring it again.
D. The call park feature is not supported on Cisco Unified CME.

Answer: A


Question 76

Adam is the network administrator of a company. He finds out that CDR files are being collected and pushed to the CDR Repository node but the files are not getting transferred to third-party billing servers. Which seivice should be restarted as a troubleshooting step?
A. CDR agent
B. CDR Repository Manager
C. CDRonDemand
D. Cisco CallManager

Answer: B


Question 77

Which two features must be specified when you perform a manual backup of Cisco Unified Communications Manager to a network directory destination? (Choose two)
A. file extension
B. schedule date and time
C. server name
D. TFTP server IP address
E. transport method (ftp, tftp)
F. user name

Answer: C F


Question 78

What procedure should an administrator apply to delete a directory number from CUCM database?
A. Call Routing > Route Plan Report
B. Call Routing > Delete DN
C. Phone Directory > Delete DN
D. Delete > Phone Directory

Answer: A


Question 79

When someone is troubleshooting a network issue, what should be the first step acccording to troubleshooting methodology?
A. Define the problem.
B. Gather the facts.
C. Document the facts.
D. Consider the possibilities.


Answer: A


Question 80

Which file extension is used with the Bulk Administration Tool to automatically populate and insert data into the database when adding users in bulk?
A. CSV
B. RAR
C. NTP
D. TAR


Answer: A


Question 81

How would you add or delete users after you have configured your Cisco Unified Communications Manager to use your LDAP corporate directory for end users considering that you are not using Cisco Unified Communications Manager 9.x or later?
A. Add or delete the user in UCM User Management tab.
B. Add or delete the user in your LDAP corporate directory.
C. Check the Delete User check box in UCM user list, or click the Add New User button in UCM user list.
D. Use either option A or B; both accomplish the same thing.

Answer: B


Question 82

How does the following configuration affect calling privileges?

ICOMM_ROUTER(config)#dial-peer cor list 911-LOCAL
ICOMM_ROUTER(config-dp-corlist)#member 911
ICOMM_ROUTER(config-dp-corlist)#member LOCAL
ICOMM_ROUTER(config-dp-corlist)#exit
A. Anyone assigned to this COR list can make 911 calls only.
B. Anyone assigned to this COR list can make local calls only.
C. Anyone assigned to this COR list can make either 911 or local calls.
D. Anyone assigned to this COR list can make long distance calls only.


Answer: C


Question 83

What is the default alert level of a performance counter object in Cisco Unified Real-Time Monitoring Tool?
A. warning
B. notice
C. debug
D. informational

Answer: A


Question 84

Changes that are made to the directory numbers in Cisco Unified Communications Manager 8.x are stored in which database?
A. IBM Informix
B. CAR database
C. SQL database
D. TimesTen

Answer: A


Question 85

How fast can Cisco Unified Communications Manager generate CDR and CMR files?
A. One CDR file and one CMR file every second for up to 1 minute
B. One CDR file and one CMR file every minute for up to 1 hour
C. Ten CDR files and ten CMR files every hour for up to 1 day
D. Ten CDR files and ten CMR files every day for up to 1 week


Answer: C


Question 86

Which port is configured for connection to the PSTN?
A. T1
B. FAS
C. FXS
D. FXO

Answer: D


Question 87

Which service will the reporting system use in Cisco Unified Communications Manager?
A. Cisco Tomcat service
B. Cisco CDR service
C. Cisco CAR service
D. Cisco CLI Functionality service


Answer: A


Question 88

What should an administrator have access to during a system backup?

A. CLI
B. GUI interface
C. DN interface
D. user accounts

Answer: A


Question 89

Which three options are the correct methods to implement end users in Cisco Unified Communications Manager? (Choose three)
A. manually
B. DHCP
C. bulk import using BAT
D. TFTP
E. LDAP synchronization
F. autoregistration

Answer: A C E


Question 90

What is the interface type that you should use to connect a PSTN analog line to the VoIP network?
A. FXS
B. FXO
C. E and M
D. serial


Answer: B

[phanthanhphong]

Question 91

How many passwords are utilized for each user in Cisco Unity Connection?
A. 0
B. 1
C. 2
D. 3


Answer: C


Question 92

When a user calls a Cisco Unified Communications Manager telephone and another call is already in progress on that telephone, the calling user sees incorrect line identification information. Which configuration item is at fault?
A. The calling user dialed the wrong number.
B. The directory number exists in two partitions, but each line has different line identification information.
C. The call was forwarded to another directory number.
D. The line that was called cannot accept more than one call at a time.

Answer: B


Question 93

A new user is unable to log into voice mail and no one is able to leave this user a voice-mail message. Which two options are causing the problem? (Choose two)
A. The extension number was not configured in Cisco Unity Connection.
B. The TUI settings are set to default.
C. The mailbox size is too small.
D. The DN was misconfigured in Cisco Unified Communications Manager.

Answer: A D


Question 94

Which standard is applicable to prevent an unnecessary drop in QoS over an IP WAN connection?
A. TCP/IP
B. broadband Internet access
C. H.450.3
D. policy map

Answer: C


Question 95

Which protocol allows Cisco Unified Communications Manager to take control of a specific port on a gateway?
A. SIP
B. H.323
C. Q.931
D. MGCP

Answer: D


Question 96

Which industry standard method does Cisco Unified Presence incorporate for communication between different IM clients?
A. Jabber XCP
B. Jabber XML
C. Jabber TCP
D. Jabber TLS


Answer: A


Question 97

Which type of data file is used for bulk import of users into Cisco Unity Connection?
A. .xls
B. .doc
C. .csv
D. .pdf

Answer: C


Question 98

Cisco Jabber facilitates online communication through the use of all of these features except one. Which one?
A. chat
B. desktop sharing
C. Microsoft SharePoint workspace integration
D. Microsoft Outlook integration
E. Presence
F. video conferencing

Answer: C


Question 99

Which three methods can be used to import multiple Cisco Unity Connection users at one time on a system that is integrated with Cisco Unified Communications Manager? (Choose three)
A. AXL server
B. LDAP connection
C. user creation tool
D. user import function
E. XLS import
F. You cannot import multiple users at one time.

Answer: A B D


Question 100
When you use the Dialed Number Analyzer in Cisco Unified Communications Manager, how does the output get saved?

A. as an analysis that only appears on the screen, so you must copy it to another it
B. as a log file accessible through the GUI interface
C. as a text file named dnaOutput calling party dialeddigits.xml on the Cisco Unified CM server
D. as an XML file named dnaOutput callingparty dialeddigits .xml on your local PC

Answer: D


Question 101

An administrator is attempting to add a new IP phone to the network. The phone does not register and continues to cycle through the registration process. The administration checks and notices that the IP address assigned to the phone is not correct network. What is the cause of this issue?
A. The TFTP server is reconfigured
B. The DHCP server is giving out false IP addresses
C. The Cisco Unified Communication Manager is down
D. The switch port that the phone is connected to is configured with the wrong voice LAN
E. The PSTN gateway is down

Answer: D


Question 102

Which method is used by Cisco Unified Communications Manager to provide IP phone line status information to Cisco Unified Presence?
A. Cisco Unified Communications Manager IP Phone service Device Info
B. SIP Publish
C. LDAP synchronization
D. XML-via-HTTP signaling
E. SCCP Station Call information

Answer: B


Question 103

When you attempt to add a phone to the Cisco Unified Communications Manager Express using the GUI interface, the error “No New Phone to Add” appears. Which command is causing the error?
A. no auto-reg-ephone
B. no service ephone-reg
C. sip-ua no auto-reg-ephone
D. stcapp ccm-group 1

Answer: A


Question 104

Which two choices best describe call signaling and media flows? (Choose two)
A. a process used to connect two parties calling
B. audio or video or both transferred between two parties during conversation
C. protocol for end-to-end users
D. a flow of audio and instant messaging
E. all call control signals being delivered through a channel
F. data telephony, over a data network such as the Internet

Answer: A B


Question 105

When creating users manually in Cisco Unity Connection, where is the user data maintained?
A. IBM Informix database
B. Local Cisco Unity Connection database
C. LDAP
D. Cisco Unified Communications Manager



Answer: B


Question 106

Which method can be used to retrieve a call that is placed on hold from a Cisco IP phone?
A. call hold
B. call park
C. call slot
D. transfer call


Answer: B


Question 107

Which three tools are used to create phone user accounts in Cisco Unified Communications Manager Express? (Choose three)
A. Cisco Configuration Professional
B. CPE
C. CLI
D. GUI
E. TUI
F. Cisco Security Device Manager

Answer: A C D


Question 108

Which statement describes the reason that some of the user accounts that are imported from Cisco Unified Communications Manager into Cisco Unity Connection using AXL do not appear in the list of users that is found via AXL?
A. The LDAP manager account password is incorrect.
B. The DirSync service is not activated.
C. The missing user accounts are not configured with a primary extension in the Cisco Unified Communications database.
D. The missing user accounts had the Do Not List In Directory setting checked.

Answer: C


Question 109

Which three models of configuration does Cisco Unified Communications Manager Express support? (Choose three)
A. keyswitch
B. PBX
C. hybrid
D. PSTN
E. WAN
F. voice gateway
G. MOH

Answer: A B C


Question 110

Which Cisco Unified Communications platform is being utilized?

A. Cisco Unified Communications Manager Express
B. Cisco Unified Presence
C. Cisco Unity Connection
D. Cisco Unified Communications Manager

Answer: A


Question 111

Refer to the exhibit.

Which object in the Cisco Unified Communications Manager Express GUI should you access to change a phone user password?
A. CallerID/Name
B. Telephone Number
C. Login Name
D. Phone Physical ID (Mac Address)

Answer: D


Question 112

Click and drag the description of the signaling protocol on the left to the appropriate category on the right



Answer:

+ H323: A standard that provides multimedia communication services – real-time audio, video, and data communications-over packet networks
+ MGCP: Uses call agents and provides the signaling capability for less-expensive edge devices.
+ SIP: Uses a modified form of the URL addressing scheme that is used within email that is based on the Simple Mail Transfer Protocol.
+ SCCP: Clients consume less processing overhead and can also be used to control FXS ports in a router to provide supplementary features.

Question 113

Which statement about the Cisco Unified Presence user, “IT Support,” is true?

A. The user is logged into Cisco Unified Personal Communicator,
B. The user is correctly associated with the appropriate Directory Number Line Appearance.
C. The user has enabled the Do Not Disturb feature on the desk IP phone,
D. The user has enabled the Do Not Disturb feature on Cisco Unified Personal Communicator.

Answer: B


Question 114

What is the cause of the error message?

A. The command auto-reg-ephone was not added under telephony-service CLI.
B. There are no free licenses to add more phones.
C. There is no free flash space to upload firmware for the phones.
D. It is just an error message, and you only have to press OK.

Answer: A


Question 115

When phones are divided in a group where all phones can answer a call, what is that setup called?
A. call accounting
B. call pickup
C. call grouping
D. intercom


Answer: B


Question 116

What is the maximum number of lines that is supported by Cisco Unified IP Phone 7965?
A. 2 lines
B. 4 lines
C. 6 lines
D. 8 lines

Answer: C


Question 117

Under Cisco Unified Reporting on the Cisco Unified Communications Manager, the Unified CM Device Counts Summary report provides what information?
A. counts of each type of line, dial number, and device that is in use in the database
B. counts of only unified messaging devices that are present
C. counts of each type of device that is configured in Cisco Unified Communications Manager as endpoints
D. counts of directory numbers that are within the Cisco Unified CM environment

Answer: C


Question 118

How is the calendar information in Microsoft Exchange integrated into CUPS Presence signaling so that the Free/Busy status in an Outlook calendar can be mapped to the Available/Away Presence status?

A. using WebDAV
B. using SIP/SIMPLE
C. using CTIQBE
D. using XMPP

Answer: A


Question 119

Which two layers are Cisco Unified Communications component layers? (Choose two)
A. infrastructure layer
B. data link layer
C. network layer
D. endpoints layer
E. transport layer

Answer: A D


Question 120

In which section of the user template is CoS configured in Cisco Unity Connection?
A. Location
B. Name
C. Phone
D. System

Answer: C


Question 121

Which three choices are required for the boot process for a Cisco IP phone? (Choose three)
A. TFTP services
B. DHCP services
C. voice VLAN
D. routing protocol
E. TCP/IP
F. PortFast

Answer: A B C


Question 122

You decide to increase the number of entries that can be held in the audit log. Where can you do this task?
A. It cannot be done.
B. It is done by saving old log files to a syslog server and removing them from the original log location.
C. It is done in the Service Parameters configuration page.
D. In CUC Administration, navigate to System > Settings > Advanced Reports.


Answer: D


Question 123

Which path would you use to display the configuration of a phone in Cisco Configuration Professional?

A. Configure > Unified Communications > Users, Phones and Extensions > Extensions
B. Configure > Unified Communications > Users, Phones and Extensions > User Settings
C. Configure > Unified Communications > Users, Phones and Extensions > Phones
D. Configure > Unified Communications > Telephony Settings > User Settings
E. Configure > Unified Communications > Users, Phones and Extensions > Phones and Users

Answer: E


Question 124

Refer to the exhibit.

ip dhcp pool IP Phones network 209.165.200.224 255.255.255.224 option 150 209.165.200.225 default-router 209.165.200.226 domain-name cisco.com dns-server 209.165.200.226 209.165.201.1 209.165.202.129

Which IP address will the IP phones be provided as the TFTP server?
A. 209.165.200.225
B. 209.165.200.226
C. 209.165.201.1
D. 209.165.202.129


Answer: A


Question 125

What is the most important factor that contributes to network design availability and reliability?
A. high availability
B. data backup
C. vendor-specific
D. fault management

Answer: A


Question 126

What are two methods of viewing lost packet statistics for a call between two Cisco Unified IP Phone 7945 phones that are registered to Cisco Unified Communications Manager? (Choose two)
A During the call, press the Settings key twice in succession on one of the IP phones.
B. During the call, press the Settings key, and then select Status > Call Statistics on one of the IP phones.
C. During the call, press the Web Services key twice in succession on one of the IP phones.
D. Find the completed call in Cisco Unified Serviceability > Tools > Dialed Number Analyzer.
E. Find the completed call in CDR Analysis and Reporting > CDR > Search > By User Extension.
F. Find the completed call in CDR Analysis and Reporting > System > Log Screens > Event Log.

Answer: B E


Question 127

Which protocol is used between two Cisco IP phones once Cisco Unified Communications Manager Express connects a call?
A. H.323
B. RTP
C. SCCP
D. SIP

Answer: B


Question 128

Your Cisco Unified Communications Manager system has extension mobility enabled for users of Cisco Unified Wireless IP Phone 7925 handsets and it is working properly. How would the user access the extension mobility login screen?
A. Extension mobility is not available on wireless handsets.
B. Power on the phone, and extension mobility automatically starts.
C. Power on the phone, and navigate to System Options > Extension Mobility.
D. Power on the phone, and navigate to Web Services > Extension Mobility.

Answer: D


Question 129

Which describes how to provide a third directory number button and a BLF speed dial for twelve of the Cisco Unified IP Phone 7965?
A. Modify the Standard User softkey template.
B. Copy the Standard User softkey template, name it, and add the requested features.
C. Copy the Standard 7965 SCCP phone button template, rename it, and add the requested features.
D. It is not possible to add a third DN and a BLF speed dial to the IP Phone 7965 IP.

Answer: C


Question 130

What type of SIP trunk does a Cisco Call Back support?
A. QSIG enable
B. QUERTY enable
C. 802.1q
D. ISL

Answer: A


Question 131

What are three client applications that interface directly with Cisco Unified Presence? (Choose three)
A. Cisco Unified Personal Communicator
B. Cisco Jabber Video for Telepresence
C. Cisco IP Communicator
D. Cisco Jabber
E. Cisco Unified Mobile Connector
F. Microsoft Lync
G. Microsoft Messenger
H. Microsoft Office Communicator

Answer: A D E


Question 132

An SCCP IP phone places a call to a SIP phone that is registered to the same Cisco Unified Communications Manager Express. During the active call, call waiting indicates a second call is incoming to the handset, but the user decides to ignore it. In this scenario, what is the combined total number of signaling conversations and media flows that used the SCCP phone as an endpoint?
A. 2
B. 3
C. 4
D. 5
E. 6

Answer: B