Senior Client Service Officer/Education Consultant

[Golden Path Academic]

GOLDEN PATH ACADEMICS VIETNAM

Location: Hanoi & HoChiMinh

JOB VACANCY for energetic, high-spirited and skillful applicants.
WHY JOIN GPA?
Golden Path Academics Vietnam (GPA) is a professional education consulting company founded and directed by Ms. Hien Dao, alumni of Columbia University and Harvard University. GPA aims to expand education opportunities for students and professionals by offering English courses, soft-skill training programs, and by assisting them in planning for and pursuing higher education overseas.
Future members of GPA will have the opportunity to work in a professional, young and dynamic environment of international standards. As a team, we work together to promote effective teamwork and develop team members’ potentials to the fullest. GPA is an ideal destination for enthusiastic, eager-to-learn and motivated individuals.

WHAT YOU WILL DO:

1. Client Services (40%)

• Provide college counseling services to GPA’s clients, primarily high school and college students
• Collect information and assess student profile regarding application components
• Direct application strategy to maximize success posibility of the applications
• Help students and parents prepare required paper works and documents
• Guide students in communication with school admission officers
• Ensure high standard of client satisfaction for both students and parents.
• Build up and maintain long-term relation with students and parents

1. Sales and Marketing (40%)

• Conduct sales activities on a weekly basis, including tele-sales and face-to-face customer interview
• Responsible for achieving sales targets with monthly and annual planning
• Design and implement outreach and marketing activities for GPA Vietnam with the goal to attract new clients

• Develop partnerships with schools, student associations, and other networks to build resources for GPA Vietnam to better support clients
• Report on sales performance and marketing effectiveness evaluation

1. Training and Management (20%)

• Be responsible for new recruits’ training and mentoring
• Supervise junior team member in providing high quality of counseling services
• Conduct continuous internal training sessions to upgrade members’ capability
• Participate in annually innovation period; have inputs for system upgrading and product development

WHAT YOU WILL GET IN YOUR FIRST DAY AT GPA:

• Realizing a working environment of international standards
• Meeting with a team of young, creative and active members
• Getting a buddy- mentor to support you in your daily work
• Professional and holistic trainings
• Potential to be the leader of your own projects
• In addition to your salary, you will be given allowances and performance bonus

WHO MAKES THE BEST FIT:
We welcome individuals with the following qualities:

• Positive attitude is a MUST
• Eager to learn and open to take on challenges
• Team-player superstar
• Perfect time & deadline management
• Excellent communication skills in both Vietnamese and English
• 2-3 years of experience in relevant fields (Education, Client Service, Marketing, Business Development…)
• Preferably graduated oversea

SALARY: 8,000,000 - 12,000,000 (Depending on your experience and qualifications)
How to Apply:
Interested candidates may send a cover letter and a current CV to jobs@gpa.vn with the subject line “SCSO Application - [full name]” to start your journey with GPA.

At GPA, we believe that organization success comes hand in hand with individual success. Therefore, we provide continuous training courses for employees to strengthen their soft skills and encourage everyone to be a critical thinker and a leader in what he/she does at work.